GDPR POLICY

PersonaQuests.com (“we,” “our,” “us”) is committed to protecting and respecting your privacy in compliance with the EU General Data Protection Regulation (GDPR). This GDPR Privacy Policy explains when and why we collect personal information about individuals, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Data Controller

For the purposes of the GDPR, the data controller is PersonaQuests.com, located at Gaindakot Nawalpur Omsanti Tole, Nepal. You can contact us at Info@personaquests.com or by calling +977-9821497273.

Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into a contract.
  • Legal Obligation: Processing is necessary for us to comply with the law (not including contractual obligations).
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Information We Collect

Personal Data

We may collect and process the following data about you:

  • Identity Data: Name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Sensitive Data

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us.
  • To enable you to participate in a prize draw, competition, or complete a survey.
  • To improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Access to Information: You have the right to request access to the personal data we hold about you.
  • Correction of Information: You have the right to request correction of the personal data that we hold about you.
  • Erasure of Information: You have the right to request the erasure of your personal data.
  • Object to Processing: You have the right to object to the processing of your personal data.
  • Request Restriction of Processing: You have the right to request the restriction of processing your personal data.
  • Request Transfer: You have the right to request the transfer of your personal data to you or to a third party.
  • Withdraw Consent: You have the right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at Info@personaquests.com.

Security of Your Personal Data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Changes to This Privacy Policy

We may update this GDPR Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this GDPR Privacy Policy, please contact us at:

PersonaQuests.com
Gaindakot Nawalpur Omsanti Tole, Nepal
Phone: +977-9821497273
Email: Info@personaquests.com